CERAGEM Master V5 Thermal Massage Bed
- Ease back tension with heat and a spinal scan
- 17 modes, 5 you can customize
- Folds compact for bedrooms and small spaces
- Free shipping, 3-year parts warranty
- HSA/FSA eligible with a Truemed Letter of Medical Necessity (LMN)*
*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures. How paying with HSA/FSA works
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What's Included
CERAGEM Master V5
Thermal massage bed with the 3rd Generation CERACORE engine.
Remote control
Choose 12 automatic modes or 5 custom modes.
Abdominal thermal projector
Targeted warmth for your midsection.
Premium rug, power cord and user manual
Everything you need to plug in and start.
Specifications
Massage engine: 3rd Generation CERACORE
Scans the length and curve of your spine.
Modes: 17
12 automatic plus 5 custom.
Heat: thermal massage wheels
Plus an abdominal thermal projector.
Size: 28.5 x 80.3 x 17 in. unfolded
Folded: 28.5 x 50.4 x 17 in. (W x D x H).
Weight: 114.6 lbs
Colors: Black, White, Brown
Classification: FDA Class II medical device
510(k) cleared.
Shipping & Returns
Free shipping, delivered in about 5–11 days
Ships free within the U.S. That window includes handling and carrier transit. Tracking is emailed as soon as your order ships.
White Glove delivery available (+$200)
Choose the White Glove option on the product page for professional installation and setup.
14-day returns
Return it within 14 days in new, unused condition. A 20% restocking fee applies, per Ceragem's return policy. Contact our team first and we'll walk you through the return with Ceragem.
Return shipping
Return shipping is paid by the customer unless your item arrives damaged or defective. If it does, contact us right away so we can make it right.
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Thermal Massage, Explained
What the technology and the numbers mean, how a session works, and what to expect.
How a session works
Scan
Lie back and start a scan. The machine measures the length and curve of your spine so the session fits your body.
Choose a mode
Pick an automatic program or a custom one from the remote.
Massage and warmth
The massage engine travels along your spine with heat while any leg or abdominal attachments run alongside.
Fold away
When you are done, fold the machine to its compact size. Take a moment to stretch gently before you stand.
What the numbers mean
The massage engine
CERACORE is Ceragem's massage engine, the moving unit that travels along your spine. The generation number marks the engine design: the V9 has the 5th generation, the V7 the 4th, and the V5 and S4 the 3rd.
Spinal scan
Before the massage starts, the machine scans the length and curve of your spine, then adjusts the path to your body. Body sensing supports heights from about 3 ft 11 in. to 6 ft 1 in.
Thermal massage
Heat travels with the massage. Several models reach up to 149°F (65°C), and the V9, V6 and S4 reach it in about 10 minutes. The V7 and V5 use thermal massage wheels. Many models add a warm abdominal attachment.
Programs and modes
Automatic programs run a routine for you, and custom or manual modes let you set the area and style. The V9 offers 27 wellness modes, the V6 22, the V7 20, the V5 17 and the S4 12.
Lower-body air massage
The V9, V7 and V6 add an air-cell massager for the legs and feet that squeezes and releases in sequence. The V5 and S4 do not include one.
Bed, chair and fold
The V9 moves from chair to flat bed in 1° steps between 130° and 180°. The other beds fold to a compact size for storage, and the S4 doubles as an ottoman. Check the folded size against your space.
FDA classification
The V9, V7, V6 and V5 are listed as FDA Class II medical devices, 510(k) cleared. The S4 is listed as a Class I device, FDA registered.
Why people add it to their routine
A daily wind-down
A warm, hands-free routine at the end of the day.
No appointments
Sessions any time, with no booking, no drive and no per-visit cost.
The whole household
Everyone at home can use it with their own scan.
Tucks away
Folds compactly so a bedroom or office can keep its space.
Thermal massage products are intended for relaxation and general wellness. Individual experiences vary. Check with your doctor before use if you are pregnant, have a pacemaker or other implanted device, a spinal injury or condition, or any condition affected by heat or pressure, and always follow the safety instructions in the user manual.
How the V5 Compares
Find Your Thermal Massage Bed
Compare every bed and lounger in the line. Swipe to see them all.
| Feature |  V9 |  V7 |  V6 |  V5You're viewing |  S4 |
|---|---|---|---|---|---|
| Starting price | From $9,999 | From $7,499 | From $6,999 | From $5,999 | From $5,999 |
| Type | Bed + chair | Bed | Bed | Bed | Ottoman lounger |
| Spinal scan | Yes | Yes | Yes | Yes | Yes |
| Programs | 27 | 20 | 22 | 17 | 12 |
| Heat | Up to 149°F | Thermal wheels | Up to 149°F | Thermal wheels | Up to 149°F |
| Lower-body massage | Aircell | Aircell | Air Cell | No | No |
| Size (W x D) | 30.6 x 50.9 in. folded | 28.5 x 47.4 in. folded | 28.7 x 47.7 in. folded | 28.5 x 50.4 in. folded | 29.4 x 52 in. as ottoman |
| Weight | 227 lbs | 137 lbs | 137 lbs | 115 lbs | 115 lbs |
| Classification | FDA Class II | FDA Class II | FDA Class II | FDA Class II | Class I, FDA registered |
| Best for | Most advanced, bed and chair | Newer engine, compact fold | More modes, music, leg massage | Best-value bed | Looks like an ottoman |
| View model | View V9 | View V7 | View V6 | View S4 |
Support you can count on
Meet the Ritual Exhale Concierge Team
Great products are only half the story. The other half is what happens when you need help. Call us, and a member of our Concierge Team will pick up.
Chat
Available on every page
After hours, leave a message and an associate will follow up
Starting a return or a warranty claim? Call or email us first and we'll walk you through it.
Frequently Asked Questions
V5 or V6: which one is right for me?
The V5 is the value pick: 3rd Generation CERACORE, 17 modes, thermal massage wheels and an abdominal thermal projector. The V6 adds an Air Cell leg massager, 22 modes and a Bluetooth speaker. Choose the V6 if you want leg massage included.
What does the spinal scan do?
It scans the length and curve of your spine before the massage so the session fits your body. You can choose 12 automatic modes or 5 custom modes.
How much room do I need?
Folded, the V5 is about 28.5 in. wide, 50.4 in. deep and 17 in. high. Unfolded it is about 80.3 in. long. It weighs about 115 lbs.
Thermal bed or massage chair: which should I choose?
A thermal massage bed lets you lie out while the engine travels along your spine, and it folds away when you are done. A massage chair keeps you in a seated or zero-gravity recline. The V9 does both. Choose a bed for a full-length session, or look at the Pause series chairs if you prefer to sit back.
It's a big purchase. What if it isn't right for me?
Ceragem sets a 14-day return window for items in new, unused condition, with a 20% restocking fee, so we want you to choose with confidence. Message or call our team before you order and we'll help you pick the right model for your body and your space. If your order arrives damaged or defective, we'll make it right.
What if it breaks, and can I reach a real person?
Your Ceragem is covered by Ceragem's manufacturer warranty. Master models include 1 year of parts and labor, with years 2 and 3 covering parts only (labor is billed separately after year 1). Our team is available 9am to 5pm Eastern, Monday through Friday, with chat and email open 24/7, and we'll help you coordinate any warranty claim with Ceragem.
How does delivery work, and who sets it up?
Shipping is free, and orders typically arrive in about 5 to 11 days, with tracking emailed as soon as your order ships. These are heavy items, so we recommend the White Glove option (+$200) for professional installation and setup.
Who shouldn't use a thermal massage product?
Check with your doctor first if you are pregnant, have a pacemaker or other implanted device, a spinal injury or condition, or any medical condition affected by heat or pressure. Always follow the safety instructions in the user manual.
Is it really worth it compared with paying for massages?
A Ceragem is a one-time purchase that your whole household can use any time, with no appointments, no drive and no per-visit cost. If you book massages regularly, compare what you spend in a year with the cost of owning one. Flexible payment options are shown at checkout when available.